Calling us “scammers” does not change the documented facts. Our confirmed PI, order records, complete conversation timeline and supporting evidence clearly show what was actually agreed and delivered. The dispute has been reviewed through the platform based on evidence from both sides. We respect the platform’s judgment. We are sorry that the buyer is dissatisfied with the outcome, but we believe a disagreement over a full refund should be resolved through evidence, not accusations.

The platform reviewed the evidence from both sides and concluded that the goods delivered matched the agreed specifications: There was no false shipment, product substitution, or other deceptive conduct on our side. The buyer’s refund request was therefore rejected. We respect the buyer’s dissatisfaction, but it does not reflect the documented facts of this transaction.